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Guidelines for Clients & Patients coming to Greenwich Natural Health Centre

Before Coming to the Centre

Please answer Yes or No to the following questions:

1) Have you suffered from a high temperature or a new cough in the last 7 days?

2) Have you been in contact with anyone who has displayed symptoms in the last 14 days?

3) Have you been advised to shield?

4) Are you classed as 'clinically-vulnerable'

If the answer to any of the above is Yes do not arrive for your appointment before speaking to your practitioner.

Arriving at the Centre

We now have extra protocols in place to minimise infection risk.

  • Please arrive as close to your appointment time as possible.
  • Please bring your own barrier-type (or better) face mask.
  • Do not bring anything with you that you won't need – just yourself and a payment card.
  • Coats, wallets, handbags, shopping bags etc are potential surfaces to spread the virus, and are hard/impossible to decontaminate.
  • You can scan the NHS Track and Trace QR code to the your phone if you have the required app.

On arrival, please wait at the top of the stairs where you will be collected by your practitioner.

  • You will be asked to sanitise your hands before seeing your practitioner, sanitiser gel is by the entrance to reception.
  • Your temperature will be taken with a forehead infra-red thermometer. If it shows red you will be sent home. This does not diagnose Covid-19 but does suggest that you are unwell and this should be investigated further.
  • We will not be offering drinks; you should bring your own with you.

Cleanliness & Hygiene at the Centre

  • Osteopathic treatments are 40 minutes with a 20 minute clean down after each patient.
  • Rooms are sanitised and aired between each patient.
  • Common touch points will be repeatedly wiped down each day.
  • The toilet is closed to the public.
  • Fabric couch covers will not be used on the treatment tables; disposable paper couch rolls will be used and changed between each patient.
  • Pillows are hospital standard and wipeable; they are sanitised between each patient.

After visiting the Centre

If you display any symptoms of Covid-19 post therapy you need to inform your practitioner.

Book your appointment online

We are currently accepting online bookings for:

  • Acupuncture
  • Cranial Osteopathy
  • Homeopathy with Len Marlow
  • Massage
  • Osteopathy


If you are making your first appointment with us, you will be asked to Register your details

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